FastCAM is a reputable supplier with a 30 year trading history and our goods come with a standard limited warranty, similar to other software vendors. We offer free 30 days support to ensure the successful installation of your products.
YOUR SATISFACTION IS IMPORTANT TO US
We encourage you to choose your purchases carefully and to contact us immediately if you have any issues so that we can reasonably resolve any problems or concerns. To help you make the right decision, you can also contact a Sales or Service Rep before you purchase.
MONEY BACK GUARANTEE
For our NC Boxed Products, if we cannot supply a suitable postprocessor, we will not ship your product. A service representative will get in contact to organise a refund. Where the goods delivered by us are faulty or wrongly described, FastCAM will either refund your money or replace the goods.
NOTE: This money back guarantee does not apply where you simply change your mind and the product is not faulty. Due to the nature of electronic license delivery, returns are not accepted.
PRODUCT RETURN PROCEDURE
Requests for refunds must :