Remote Support
This interactive web service is often recommended by our engineers as a way to diagnose and solve technical support problems over the web.
You will be directed to Download this APP to begin our web support service.
The FastCAM® Quick Support APP
Our engineer will ask you to provide a password & ID for each session in order to connect to your PC.
To generate this information, you will need to download the Quick Support APP which only takes a few minutes and is fully automatic.
TeamViewer is a highly secure remote maintenance solution. Your connections are established via fully encrypted data channels using 2048-bit RSA key exchange and 256-bit AES session encoding. You do not need Administrator rights to run the Quick Support APP.
Team Viewer Technical FAQ's More about Teamviewer